starting a new agency as I’ve been captive the last 10 years and was wondering how you independent brokers accept broker fee payments for small personal lines account? Square\stripe over the phone, request check in the mail, PayPal invoice?
I never charge a broker fee on a policy, unless it is a surplus lines policy and I'm getting a low commission. Then again, I only sell commercial insurance and my average count is much larger, so I'm making bigger commissions anyways.
Don't risk charging broker fees on personal lines. Most personal lines are direct billed on renewal, and is usually serviced by the carrier direct. If you have an agent appointment with the carrier, you cannot charge fees. If you have a broker appointment for personal lines, feel free to do so. Broker fee is related to YOUR service. You determine what your service is worth. If it's too high, consider lowering it.
For commercial E&S policies, there is definitely room to charge your own fees. E&S programs roughly give 10-15% commission, in which it's not enough for an agency to operate. A fair fee is not taboo in this case, you gotta eat.
And get a merchant services account, link it to your trust and start charging away.
The only fees retail agents are allowed to charge are $5 inspection fees, $10 for pip/pd policies sold alone, MVRs fees, and credit card fees that can be passed down to the client. With the new bill that just passed you have to be a managing general agency (wholesale agency) to charge ridiculous "reasonable" unlimited fees.