Hello all,
I have a dilemma, I know how I want to handle this issue on multiple cases. I have a few people both current and potential clients that seem to be out of it, I do not know if it is Dementia or Alzheimer's or if it is just a bad day . I am not being funny, I am concerned. Has anyone run into this issue? I want the business of course, but I want to make sure they know exactly what they are getting and do not want anyone feeling they were taken advantage of or misled. How do I ask to speak to a family member to make sure they have their facilities intact without insulting them, or do I just walk away? What say you.
Thanks.
I have a dilemma, I know how I want to handle this issue on multiple cases. I have a few people both current and potential clients that seem to be out of it, I do not know if it is Dementia or Alzheimer's or if it is just a bad day . I am not being funny, I am concerned. Has anyone run into this issue? I want the business of course, but I want to make sure they know exactly what they are getting and do not want anyone feeling they were taken advantage of or misled. How do I ask to speak to a family member to make sure they have their facilities intact without insulting them, or do I just walk away? What say you.
Thanks.