Cold Calling Action

Yes! This was from GO Mandino's book. It is one of the coolest little books I have ever read and only 100pages! I didn't want to give the props right away because I was curious if anyone else knew what it was.

Two appointments today. One no sale because they have a Med Adv plan. Not sure how they got to pay $148 for a BC/BS Med Adv plan, but I could have swore at that price it HAD to be a Med Supp. Eh, I spent the time with her and she was so happy that I explained how each one worked. I'm sure it will be a good appointment in October.

2nd appointment ended up being a gal that turned 65 last month. She was paying $440 for individual health. Got her signed up for Medicare on Medicare.gov, then we wrote a plan F and a 10k FE. She was happy that she has good coverage now for half the price, plus the FE. $650 comm. Her husband was on a Med Adv plan and he's sold on the same plan. I told him as long as he stays healthy between now and Oct, he should be good. I did tell him about the MOO plan N though just in case. Didn't want to promise something I couldn't give him if he ended up getting sick. Should be another $320.

Ya VaDwayne, Frank's training was one of the best things I could have done to get my career going. Even though his script is pretty damn good, it isn't what I use. Not all of it anyways. I have taken a little from everyone here on the board and some stuff from Ari Galper and created a opening script that works for me. Just the opening part of my call is scripted, but it really doesn't sound like it. The rest is conversation. But a TON of Frank's technique and training goes into my initial call.

The one thing I don't do is go through the health questions on the call right now. Just not feeling that confident yet. I ask them "how's your health been this year?" and let them talk. I don't stress it as much because either they are going to qualify or they are going to get the option to go on MOO plan N since it is "GI" here.

Right now in my young career, I don't mind if I go out there and not get a sale, but that has only been the case a few times. Getting in front of them, I do a really good job of just asking questions and listening. If a med supp isn't what they need right now, there are so many more things we can talk about. But for the most part I'm not going to go out there and waste either of our time.

The biggest problem with me going out there to just pick up a check is that I'm really looking at the long term relationship with my clients. I feel if I spend enough time with them F2F, then they will trust me more and hopefully they can really see in my face that their well being really matters to me. Because it does!

I'll post another session tomorrow. Hopefully this doesn't bug anyone!
 
Using Frank's script, they are already sold.. Just need to go get a signature and a voided check. Right???

I don't care how good you are setting the appointment, a sale isn't done until the app is completed, accepted and paid for. And even then, you have to make it 12 months to get past the chargeback period, or 12 months to collect the full FYC.
 
My dreams are worthless, my plans are dust, my goals are impossible. All are of no value unless they are followed by action.

I will act now!

My procrastination which has held me back was born of fear and now I recognize this secret mined from the depths of all courageous hearts. Now I know that to conquer fear I must always act without hesitation and the flutters in my heart will vanish. Now I know that action reduces the lion of terror to an ant of equanimity.

I will act now!

Henceforth, I will remember the lesson of the firefly who gives of its light only when it is on the wing, only when it is in action. I will be as the firefly and my light will brighten the world.

I will not avoid the tasks of today and charge them to tomorrow, for I know tomorrow never comes. Let me act now even though my actions may not bring happiness or success for it is better to act and fail than to not act and flounder.

I will act now!

**************

2 hours of cold calling for Med Supps starting now. Will update you with the results.
- - - - - - - - - - - - - - - - - -
Not sure what the point of my post is, but maybe to give myself a full view of my goals and my results. If it helps someone else, then hooray. If not, hoocares! ;)

Did my 2 hours of calling. Using Mojo dialer with my list of 67-80yrs income 15k-70k. I was calling strictly for Medicare Supplements. Not MA or FE. I couldn't get my Mojo to use more than 2 lines though. Not sure what the heck was up with that.

So here are my results for the 2 hours with 2 lines.

Answering Machine - 5 (no message left)
DNC - 4
DNQ FE Letter - 6
Not Interested Intro Letter - 3
No Answer - 38
Bad Numbers - 5
Set Callback - 1 (She was in bath tub-not a pretty thought)
Med Advantage call back appointment - 6
MedSupp Appointment - 3

So that wasn't a bad session. Out of the 71 dials I got 3 solid appointments to write new plans. Not to drop off info. 6 Med Advantage phone appointments. I told the person that they might be getting a letter from their carrier by Oct 1st and I would call them on the 4th. These call backs were for specific times. Not that they would sit by the phone waiting for my call 3 weeks down the road, but it made it seem more of a "expect my damn call!".

The ones that were DNQ were those that had some kind of employer paid insurance or covered under the VA/Tricare. I told them they were in good shape. Then asked if they had their final expenses and plans in place. After making conversation (not salesy) I told them I had something they should read and I would mail it to them. So 6 possible prospects for FE there.

The not interested people were those that were scared to talk to me or were so quick to say, NO THANK YOU and hang up. I have an intro letter that apologizes for scaring them and basically tells them what I was calling for. The letter is a little more detailed than you can be in the 8-10 seconds it takes to say your opening "script".

I don't leave messages on answering machines because I hate getting call backs that interrupt my calling session. I use Vonage so it's very easy to turn on and off my call waiting. I turn it off for my dialing time. I just don't want to be bothered when I'm in the "zone".

I do forward my incoming calls to my cell phone while I dial though. This makes it so my office line isn't interrupted but helps those that call back because they see my number on caller ID. Now they can leave a message if they are curious to see who called.

So 2 - 2 hour sessions of calling on Monday for appointments on Tuesday. And 2 - 2 hour sessions of calling on Wednesday for Thursday and maybe some Friday appointments. Should yield me 12-14 sits. If I get cancellations I will have my list of people I can call from my car while I'm out. I'm shooting for 5 sales a week for a commission of $2000 a week. All this with no lead costs besides my time, Mojo, Vonage, Google Calendar, name list from Acxiom, and Franks YIO.

This is really great, good idea but how much time did it take you to do this? Just saying for your own benefit, perhaps it would be more beneficial to crank out 50 more calls in the time it took to type this ;)
 
I know should have just kept dialing huh!?! lol

It helps me a ton to put down on paper "cpu screen" some of my goals or progression. Just seeing the results as numbers or a story just does something for me. Something about left brain/right brain.

Also, if this helps just one newbie like me to see that just a little action can make a big difference, I'm ok with that. Compared to the amount of stuff I have learned from this board, I guess I feel like contributing a little back is the right thing to do. Or maybe it's just a way for me to say thanks to those that have contributed before me.
 
Back
Top