Cold Calling Results, Hunting the Right Telemarketer

[Crabcake Johnny]

She's calling residential? I tried it - complete and utter failure.

 

[moonlightandmargaritas]

She is calling individuals, from 4 to 8 pm.

Well there's the problem then! Such a low percentage of this group buys ifp health, you're almost a cinch to fail. Won't work, not enought meat on that bone.

I'm planning to sun a campaign for small business owners 1-4 employees and see what happens.
A parenthesis... thank you all [/quote]

This is the ONLY group you should be telemarketing for individual health. Be careful though...if you're doing it in Florida you've got me for competition...and I've got a pretty slick operation!

 

[YouGotMyMoney]

Let me make a point here, She is calling individuals, from 4 to 8 pm.
:

What kind of leads is she dialing for residential?

Aged internet leads or a DNC scrubbed data list?

 

[cusaba]

Well there's the problem then! Such a low percentage of this group buys ifp health, you're almost a cinch to fail. Won't work, not enought meat on that bone.

I'm planning to sun a campaign for small business owners 1-4 employees and see what happens.
A parenthesis... thank you all

This is the ONLY group you should be telemarketing for individual health. Be careful though...if you're doing it in Florida you've got me for competition...and I've got a pretty slick operation!
[/quote]

Ayy!!!! q miedooooo LOL I got the Spanish phrase from a cartoon I liked a lot when I was "younger" between you and me, TODAY, there is no competition, You WIN, tomorrow... let's wait until the sun raises! LOL
Thank you for all the input.
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What kind of leads is she dialing for residential?

Aged internet leads or a DNC scrubbed data list?

DNC scrubbed.

 

[moonlightandmargaritas]

Ayy!!!! q miedooooo LOL I got the Spanish phrase from a cartoon I liked a lot when I was "younger" between you and me, TODAY, there is no competition, You WIN, tomorrow... let's wait until the sun raises![/quote]

If you're fluent in Spanish, you can do real well in-and-around Miami. I don't even bother!

 

[Tom Highway]

i may be totally off base here, but I could swear that back when I was trained by UBS in 2006, there are some things that you must do when cold calling residential numbers, outside from the obvious time and DNC scrub issues.

I was under the impression that you HAVE to identify your name, who you're with, and where you're calling from right at the beginning of the call, based on the FTC regs.

Am I totally wrong here?

 

[cusaba]

i may be totally off base here, but I could swear that back when I was trained by UBS in 2006, there are some things that you must do when cold calling residential numbers, outside from the obvious time and DNC scrub issues.

I was under the impression that you HAVE to identify your name, who you're with, and where you're calling from right at the beginning of the call, based on the FTC regs.

Am I totally wrong here?

I read it somewhere You are totally right
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Ayy!!!! q miedooooo LOL I got the Spanish phrase from a cartoon I liked a lot when I was "younger" between you and me, TODAY, there is no competition, You WIN, tomorrow... let's wait until the sun raises!

If you're fluent in Spanish, you can do real well in-and-around Miami. I don't even bother![/quote]

Fluent in Spanish? are u kidding? I'm trying to be fluent in English
LOL

 

[Josh]

i may be totally off base here, but I could swear that back when I was trained by UBS in 2006, there are some things that you must do when cold calling residential numbers, outside from the obvious time and DNC scrub issues.

I was under the impression that you HAVE to identify your name, who you're with, and where you're calling from right at the beginning of the call, based on the FTC regs.

Am I totally wrong here?

I'd have to see it to believe it. You have to broadcast a reachable number on the callerID and I know you can't have more than a 3% drop ratio, but I think you're wrong. I think you can't hide who you are with, but I haven't seen anything reference what you're talking about so I'm inclined to believe that you're mistaken. Maybe it only applies to certain types of calls?
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I read it somewhere You are totally right

What is the source?

 

[Tom Highway]

I'd have to see it to believe it. You have to broadcast a reachable number on the callerID and I know you can't have more than a 3% drop ratio, but I think you're wrong. I think you can't hide who you are with, but I haven't seen anything reference what you're talking about so I'm inclined to believe that you're mistaken. Maybe it only applies to certain types of calls?
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What is the source?

I'll try to find it, but I'm pretty sure that I wasn't able to keep any of my UBS training materials. Bear in mind that this was with a big wirehouse, so they may take the most conservative position, even if it's from one locality, and make that their policy globally, just to be in absolute compliance.
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Well, here you go:
Cold Calling

Cold Calling


[FONT=Verdana,Arial,Helvetica]Many securities firms telephone investors they do not know to sell stocks and other investments. These "cold calls" can serve as a legitimate way of reaching new customers, but they can also lead to trouble. Dishonest brokers may pressure you to buy a bad investment or a scam. Whether the calls are annoying, abusive, or downright crooked, you can stop cold callers. The law protects you by requiring cold callers to follow several rules: [/FONT]

• [FONT=Verdana,Arial,Helvetica]Call at Home Only Between 8:00 a.m. and 9:00 p.m. These time restrictions do not apply if you are already a customer of the firm or you've given the firm permission to call you at other times. Cold callers may call you at work at any time.[/FONT]
• [FONT=Verdana,Arial,Helvetica]Say Who's Calling and Why. Cold callers must promptly tell you their name, their firm's name, address or telephone number, and that the purpose of the call is to sell you an investment.[/FONT]
• [FONT=Verdana,Arial,Helvetica]Put You on Their "Do Not Call" List, If You Ask. Every securities firm must keep a "do not call" list. If you want to stop sales calls from that firm, tell the caller to put your name and telephone number on the firm's "do not call" list. If anyone from that firm calls you again, get the caller's name and telephone number, note the date and time of the call, and complain to the firm's compliance officer, the SEC, and your state's securities regulator. [/FONT]
• [FONT=Verdana,Arial,Helvetica]Avoid Calling You if You Are on the FTC’s National Do-Not-Call Registry. To sign up, go to www.donotcall.gov. Cold callers cannot call you if you are on this registry, unless you are already a customer, you previously gave written permission, or the caller is a family member, friend, or acquaintance. However, even if any of those exceptions applies, you can still stop calls by asking the caller to put your name and telephone number on the firm’s do-not-call list.[/FONT]
• [FONT=Verdana,Arial,Helvetica]Get Your Written Approval Before Taking Money Directly From Your Bank Accounts. Before investing, you should always get answers to your questions and written information about the investment. If you do decide to buy from a cold caller, do not give your checking or savings account numbers to the broker over the phone. Brokers must get your written permission - such as your signature on a check or an authorization form - before they can take money from your checking or savings account. [/FONT]
• [FONT=Verdana,Arial,Helvetica]Tell You the Truth. People selling securities must tell you the truth. Brokers who lie to you about any important aspect of an investment opportunity violate federal and state securities laws.[/FONT]

[FONT=Verdana,Arial,Helvetica]If a cold caller violates any of these rules, you can complain to the firm's compliance officer and the Financial Industry Regulatory Authority (FINRA). If a cold caller uses harassing, abusive sales tactics or lies to you about an investment, you should contact the SEC or the North American Securities Administrators Association to find your state's securities regulator.
For additional information about how to recognize cold calling, see our publication Cold Calling Alert.
Cold Calling

Upon reading this, it may be an SEC requirement only applying to Registered Representatives with the SEC and not state licensed insurance agents.[/FONT]

 

[Josh]

Thanks for finding the source, that makes perfect sense. That falls in line with every other SEC requirement I've ever seen, but since it's not an FTC requirement I believe it's a non-issue for most agents on here.