Could Ai replace MAPD agents to cut costs? 😳

[InsuranceGuy29]

No. Nobody wants to talk to computers, and computers aren't retaining clients. As soon as I call somewhere and I'm talking to a chatbot, I immediately tell it to transfer me to a real person. Most people are the same way. Those things never solve what I need solved, and they cannot give nuanced advice or service. When people are going on Medicare, they ask their family and friends for help and who to go to. Like a live actual person. Their friends and family then tell them to come to us. Most people are not calling these companies directly, and most people don't want to deal with strangers on the phone that they don't know and trust. Especially not one directly from an insurance company.

 

[rmhaire]

I have 2nd Cit! I am rollin' my arms.

You've got two clits?

That might be part of your problem.

 

[vic120]

Elon will move alot of things to Ai

It’s for Real: Generative AI Takes Hold in Insurance Distribution

The technology will augment insurance agents’ capabilities and help customers self-serve for simpler transactions.

www.bain.com

It will move fast regardless of Musk

 

[25MercuryHP]

As soon as I call somewhere and I'm talking to a chatbot, I immediately tell it to transfer me to a real person

Problem is the “real” person is in India. At least Ai is in english. Cost cutting measures will transform the insurance industry and takeover some agent services. Already started. You will embrace it or be left behind. Every generational change is different.

Generative AI in Insurance

Insurance firms must deploy Generative AI use cases, balancing routine and ambitious applications, all while managing costs effectively. Here's how.

pages.dataiku.com

 

[rmhaire]

Problem is the “real” person is in India. At least Ai is in english. Cost cutting measures will transform the insurance industry and takeover some agent services. Already started. You will embrace it or be left behind. Every generational change is different.

Generative AI in Insurance

Insurance firms must deploy Generative AI use cases, balancing routine and ambitious applications, all while managing costs effectively. Here's how.

pages.dataiku.com

Next time you get one of those calls, do what I do.

Ask them what they're wearing and then tell them you're naked.

None of those towel heads want to talk to me.

 

[vic120]

Next time you get one of those calls, do what I do.

Ask them what they're wearing and then tell them you're naked.

None of those towel heads want to talk to me.