We are using this script/conversation to get P&C quotes. Let me know if you think its to long winded. I actually got this script from our telemarketing dept at Farmers.
Hi Mrs..or..Mr.., This is (_____) with your local Farmers Ins agency how are you today? Great? First off I want to let you know that I'm not calling to try and sell you anything, the purpose for my call is we have a office in your neighborhood and I'd like to ask you a few questions if thats okay.
Are you happy with your current insurance Program?
Has your current agent kept you advised as to why insurance rates have increased so much?
Usually by this point if they don't sound like they are mad or unhappy with their current insurance program we say thanks have a great day. If they are unhappy we tell them, well i'm sorry you are having that experience. We would love to give you a comparision over here at Farmers and see if we can save you money. All I need from you is a few bits of non personal infomation like, what vehicles do you drive...
Please critque. I bought MOJO so now I'm not sure if I should get a straight to the point script or use this one.
Also i've searched EVERYWHERE and i'll I can find on this forum is scripts for med cold calling. Any threads about p&c scripts? If not lets use this one to get ideas rolling.
Thanks,
Todd
Hi Mrs..or..Mr.., This is (_____) with your local Farmers Ins agency how are you today? Great? First off I want to let you know that I'm not calling to try and sell you anything, the purpose for my call is we have a office in your neighborhood and I'd like to ask you a few questions if thats okay.
Are you happy with your current insurance Program?
Has your current agent kept you advised as to why insurance rates have increased so much?
Usually by this point if they don't sound like they are mad or unhappy with their current insurance program we say thanks have a great day. If they are unhappy we tell them, well i'm sorry you are having that experience. We would love to give you a comparision over here at Farmers and see if we can save you money. All I need from you is a few bits of non personal infomation like, what vehicles do you drive...
Please critque. I bought MOJO so now I'm not sure if I should get a straight to the point script or use this one.
Also i've searched EVERYWHERE and i'll I can find on this forum is scripts for med cold calling. Any threads about p&c scripts? If not lets use this one to get ideas rolling.
Thanks,
Todd