Ive never met Todd in person, but to me he comes across as a pretty honest guy. He gets flack on this forum for being in telesales, and maybe he takes it too personal, but I think its because he's so passionate about what he does.
There are many of us who might take some of the banter on here a little too personal, myself included.
I don't know him either but it seems the flack he receives is due to things that happened in his pre-tele-sales days....... that plus everybody likes picking on the short guy.