Dialing Leads

[insurancefan]

I was taught to Triple Dial all my leads, but as of late I am having my numbers being labeled as SPAM. This has greatly increased over the past several months.

I came across an agent who no longer Triple Dials, but grabs TEN leads, Single Dial all of them, grabs the same TEN leads again, Single Dial all of them, and for the last time, grabs the same TEN leads, Single Dial all of them, and then disposition them to be called in a few hours.

Their thought process was that the lead was seeing the same number call every few minutes instead if three times in a row. The agent said they felt it was more professional, has greatly reduced their numbers from being flagged as SPAM, and has increased their pickup rate.

I'm curious as to some feedback because I am just a year in the business. I am calling Mortgage Protection leads that I have mail dropped every week.

 

[insurancefan]

Busta, I am an experienced appt. setter/lead generator. Been calling 4 the agents for over 15 yrs. now and now how to get around the SPAM deal and get you in houses and/or [phone meetings. I can get you SPAM FREE results and save you some time from calling all those cards each week. If interested PM plz or [email protected] Thx

 

[JakeChard]

Why not run sms campaigns? They're not confronted by an unwanted call, you can let them know who it is in the first message without 'selling' them. People can answer in their own time when they're not busy. triple win!

 

[Tahoe Ray]

Why not run sms campaigns? They're not confronted by an unwanted call, you can let them know who it is in the first message without 'selling' them. People can answer in their own time when they're not busy. triple win!

TCPA prohibits text without written consent so maybe OP doesn't have that as an opt-in?

 

[JakeChard]

TCPA prohibits text without written consent so maybe OP doesn't have that as an opt-in?

Interested to know the difference here. I use A2P registration and include optout on first message so it's compliant. But what's the difference between cold calling a list and messaging them? Haven't the lists already opted in? Or are these scraped lists.
Are there many companies with old lists that have opted in?

 

[whatyouwantfinally]

Interested to know the difference here. I use A2P registration and include optout on first message so it's compliant. But what's the difference between cold calling a list and messaging them? Haven't the lists already opted in? Or are these scraped lists.
Are there many companies with old lists that have opted in?

That's illegal. Offering an opt-out doesn't satisfy the requirement for prior consent.

You simply can't cold text people, period.

 

[Tahoe Ray]

Interested to know the difference here. I use A2P registration and include optout on first message so it's compliant. But what's the difference between cold calling a list and messaging them? Haven't the lists already opted in? Or are these scraped lists.
Are there many companies with old lists that have opted in?

Most of these lists/leads have no written opt-in for text/SMS. Unless you have a way to see it, it doesn't exist (for me at least).

Opt-out only is not sufficient.

 

[LostDollar]

That's illegal. Offering an opt-out doesn't satisfy the requirement for prior consent.

You simply can't cold text people, period.

Most of these lists/leads have no written opt-in for text/SMS. Unless you have a way to see it, it doesn't exist (for me at least).

Opt-out only is not sufficient.

Thank you for saying those things, they give me some assurance about my cell phone.

For several years the only way I could have a cell phone was one of those pay as you go plans. I had to watch how I used it very carefully.

Perhaps I am over re-acting, but I read @JakeChard 's post and felt like I was reading about a salesperson suggesting a proposed action against owners of cell phones equivalent to just walking up to someone, shoving a gun in their face, and saying "gimme your money".

 

[JakeChard]

That's illegal. Offering an opt-out doesn't satisfy the requirement for prior consent.

You simply can't cold text people, period.

Most of these lists/leads have no written opt-in for text/SMS. Unless you have a way to see it, it doesn't exist (for me at least).

Opt-out only is not sufficient.

Thank you for saying those things, they give me some assurance about my cell phone.

For several years the only way I could have a cell phone was one of those pay as you go plans. I had to watch how I used it very carefully.

Perhaps I am over re-acting, but I read @JakeChard 's post and felt like I was reading about a salesperson suggesting a proposed action against owners of cell phones equivalent to just walking up to someone, shoving a gun in their face, and saying "gimme your money".

I'm not talking about cold texting. I only work with lists that are opted in where they have given consent to being marketed to. ie. responded to lead ads or filled out an enquiry form where expressed permission box has been ticked. This is NOT illegal.

I'm more asking about the op where we are talking about triple dialling leads. I'm curious about the types of lists and how they are being acquired.

As I'm coming from the mortgage and lending space in Aus, I'm here to better understand what's happening in the US so I can look at entering this space thanks for any insight.

 

[whatyouwantfinally]

I'm not talking about cold texting. I only work with lists that are opted in where they have given consent to being marketed to. ie. responded to lead ads or filled out an enquiry form where expressed permission box has been ticked. This is NOT illegal.

I'm more asking about the op where we are talking about triple dialling leads. I'm curious about the types of lists and how they are being acquired.

As I'm coming from the mortgage and lending space in Aus, I'm here to better understand what's happening in the US so I can look at entering this space thanks for any insight.

1) That's going bye-bye too. The new rule that was passed doesn't allow the transfer of consent; unless you have express consent for you/your company, by name, to text then you won't be compliant.

2) 99% chance your lists aren't what you think/claim they are, and in the US, you can't be indemnified by whoever you bought a list from.