I use a 'cheat sheet' in the front of each carrier's section in my presentation book. I try to cover all of the more common questions on it, such as diab., look backs for stroke and heart attacks, some info about when to go graded, etc. POS phone numbers, my agent number, and sales info about the company itself. It's not as convenient as a spread sheet, but it's not as awkward as having to go into each ap to check requirements when my client has health issues.