DM 7 months out T65

Contact them the same way you would at 4-5 months out, but know you'll have more than one appointment and/or several phone calls. I prefer starting the process 6 months out. I walk them through when and how to apply for Medicare and get them any forms they may need. Starting the relationship earlier helps silence all that direct mail/telemarketing/TV ads, etc.
 
I do 9 months out. I want to be one of the first letters they get. At 6 months, you can put in an MS app.

At 9 months, of they fall, we answer questions and I get an email address for contact and going onto my list.

Each time they call, I immediately send an email with the summary of our conversation for their information.
 
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