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Like everyone else has pretty much already said, you need to make sure they are in the best plan for each of them. I was a captive agent for Humana and their plans went from being on of the top 2 down to almost the basement of the plans in this area.
95% of my clients I talked to last year switched to Todays Options and Wellcare. I just got Wellcares plan for 09 and now I am wondering how the others will change. IMO Todays Options for 09 is the better plan. The fact that TO's plan has the $2500 OOP max that includes even cancer drugs has me leaning toward them so far. I have only seen the Atena, Wellcare and TO plans so far. Humana I have "heard" will not have a $0 premum this year, UHC or AARP has never looked good but you never know, Cigna may be coming to this area and Coventry I've heard may be staying about the same, which was just alright this year.
Sorry for going on..
But the one thing you need to realize is that switching them is only bad if you are doing it for the commission. If you are getting them better benefits you are doing the right thing for your clients!
What are the Wellcare changes for '09?