Sorry to hear about that in regards to National Brokerage...I can say my rep gets back to me and they are great with trying to provide extra value.....I used ALISS a couple of years ago and it is okay but having compared it to NBs system as well other ways of writing business it is not worth the $60 per month plus set up fees to me....Then again I've gotten away from chasing internet leads.
I spoke to NB and was very impressed with what they have. I think you can disregard my post on a different thread about whether or not you are generating online leads since you just made it very clear that you are not chasing those. You are probably using NB as a crm system of sorts.