policywonk
Expert
- 27
Just had a SNP client call all upset because someone from " medicaid' called her and said she had to fax in her award letter and also speak to a " navigator " so she wont lose medicaid.Number one she is NOT losing her medicaid and two the phone number was from Ehealth.Is calling low income beneficiaries to say they need to re apply for medicaid just a bait and switch ploy by Ehealth to get around the PTC rules? I know that agents do this type of stuff but i thought the big call centers like Ehealth were not as blatantly breaking the rules.