- 717
Myfax.com. Very inexpensive.
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The carriers would freak if they realized how many faxes are scan email and fax with the document passing through extra hands.
I love the sent confirmations too. No waiting 4 minutes to see if it sent or not. Just upload the document, hit send, and then I go back to work. A few minutes later I get an email saying successful or not and I can just archive the email. 98% are successful, 1% are user error, and 1% is the system.
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I think all carriers really care about is public perception and the regulators. As we know, perception and reality are 2 different things.
I read an article earlier this year saying that the majority of cases in the industry dealing with PHI being stolen, were related to it being physically stolen and not stolen by a hacker.
As a customer, I would be much more worried about my personal info sitting on a fax machine and not knowing who it really is at the end of that fax machine. What happens when there is an ill-intentioned intern, or repairman, or delivery guy in the office?
Plus I can layer security with email attachments.... password protect the attachment and send the password in a text or phone call. Or I can use my cloud to send a link that only certain email addresses can view. Etc.
A HIPAA-compliant email system is MUCH more secure than fax imo.
Another vote for Ring Central. After 3-4 years, no problems. I like getting a confirmation that it was sent successfully.