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The funeral home we used is corp, part of Dignity. Use to be locally owed, the one my grandfather recommended to his white clients when he ran a debt (yeah sorry, its the South and this was the 50s - 70s). The one for my other relatives appear to be locally owned, rural area.
I think really the timing was more us than them. They were ready to go as fast as we wanted. Also we paid cash for everything. I reimbursed myself with the insurance proceeds for my mother and grandmother.
Some of it can be regional too. Somethings that are the norm in one area are not normal in another area.
Rouse mentioned his area doing a lot of evening funerals these days. The first time I ever worked with funeral homes over in eastern Tennessee I was shocked that they did that. There are no evening funerals in my area. Not ever.
Another thing that was different was that in eastern Tennessee families did not bring food in to the funeral home during visitations. They will meet for a meal after the funeral but not at the funeral home during the visitation. In my area when you go to a funeral it's almost like going to Thanksgiving dinner. During the visitation they will be buckets of chicken, meat trays, pies and cakes, etc. The funeral home has to have an employee there to receive food just like receiving flowers.
It's my understanding that eastern Tennessee does not do that. At least 10 or 12 years ago when I was over there they didn't.