- Thread starter
- #11
Had this message in my inbox this morning:
"Welcome to FEX Quotes!
The engine's database has been updated with Settler's recent rate revision along with their new Silver II plan.
I apologize for the delay in this update, but we can only provide updates when we either get the rates ourselves, or another agent or broker provides them to us.
Best,
Adam Barkow"
I am impressed that the update took place over the weekend within 24 hours of my filing support request. Think that qualifies as outstanding customer service.
"Welcome to FEX Quotes!
The engine's database has been updated with Settler's recent rate revision along with their new Silver II plan.
I apologize for the delay in this update, but we can only provide updates when we either get the rates ourselves, or another agent or broker provides them to us.
Best,
Adam Barkow"
I am impressed that the update took place over the weekend within 24 hours of my filing support request. Think that qualifies as outstanding customer service.