Hi,
A car ran through my fence(medical condition),neighbor witnesses it, knew the driver (it is a small town ) and contacted us at work. After a week or so the driver left a card with his name, claim number, and insurance agent name and company. I got a couple estimates, which took a while because everyone was booked up for the summer weather. After getting the estimates and still not hearing anything from his insurance company, I emailed them to his agent, not knowing what else to do with them. Almost two weeks and no response. What is the proper process? Seems like my agent should be handling this? What should be my next step? Thanks for your help
A car ran through my fence(medical condition),neighbor witnesses it, knew the driver (it is a small town ) and contacted us at work. After a week or so the driver left a card with his name, claim number, and insurance agent name and company. I got a couple estimates, which took a while because everyone was booked up for the summer weather. After getting the estimates and still not hearing anything from his insurance company, I emailed them to his agent, not knowing what else to do with them. Almost two weeks and no response. What is the proper process? Seems like my agent should be handling this? What should be my next step? Thanks for your help