Final Expense Telesales Tips - The Reboot!

[suranceman]

The product I sell with AmAm is my own (North Star Legacy) and it only has a two year ROP. I can't speak for other AmAm products, I literally only sell one product.

Its about 33% ROP and 66% Immediate. And yes, I get no reduction in comp for ROP.

TV is cyclical, although right now is amazing. Usually March Madness, election cycle, or major events that have broadcast channels covering 24/7 will kill TV (like the impeachment trials).

We fluctuate from 90%+ TV all they way down to 0% sometimes based on the season.

Digital ads can easily supplement TV and ramp up very quickly. Digital cost is way down too.

How else is your product different than senior choice from amam?

 

[NSRH]

How else is your product different than senior choice from amam?

Honestly, I have no idea about any of their other products.

Immediate or ROP (2 year wait)

50 to 85

No commission cut on anything we write.

Child, Grandchild, Accidental, Living Benefit, Nursing Home Waiver, and 5% Nursing Home Living Benefit Riders.

 

[DayTimer]

I literally only sell one product.

That is something I would have loved to have done but never did. Part of the reason being the goal, as I was taught, was to do everything possible to get immediate coverage. Is your agency captive to AmAm? Is that why you track a 33% ROP rather than bringing in another carrier or two?

 

[NSRH]

That is something I would have loved to have done but never did. Part of the reason being the goal, as I was taught, was to do everything possible to get immediate coverage. Is your agency captive to AmAm? Is that why you track a 33% ROP rather than bringing in another carrier or two?

By choice, we sell only AmAm.

Most carriers don't understand what it's like to be in the field, let alone sell over the phone.

For us to do telesales right it requires us to do things very specific. When you do "X" amount of production the carrier will do anything you reasonably ask for.

For example: most carriers suck at customer service. They treat changing bank accounts as an inconvenience but bend over backwards to help people cancel.

We told the carrier that they needed to put our address and phone number on all policies so we could service and conserve business better.

Done.

 

[WinoBlues]

We told the carrier that they needed to put our address and phone number on all policies so we could service and conserve business better.

Strong

 

[NSRH]

Strong

It's the only way to run a large telesales operation.

 

[WinoBlues]

I got a referral the other day from a long time client. The lady bought a little $10k MoO policy from someone one line. Does not remember the person's name. I am going to top off MoO for her. I will try to officially AOR the other one in a year. But have already started wedging the salesman out.

I want my clients to remember me, not the company. I have many of them and their families in multiple companies. The company is secondary, Wino Blues is Primary.

 

[WinoBlues]

It's the only way to run a large telesales operation.

I would argue that a little Lone Wolf would be wise to do the same.

 

[NSRH]

I would argue that a little Lone Wolf would be wise to do the same.

Correct, but the carriers won't do it unless you pump up the volume.

 

[shonceman]

Correct, but the carriers won't do it unless you pump up the volume.

But a solo agent can do a lot on his own to make sure the service calls come back to him instead of the company.