- 5,947
Hate to say it, every insurance company has a fictitious complaint from some knucklehead who wants to make up a story, and post an online review. Should I not have life insurance with a company because somebody does this? If so, no one would own coverage.
I would agree... but I would be referring to the number of complaints that they have, and this leads to only possibilities, 1- they are company that only seems to have knucklehead clients... which would lead you to question how they market their product or 2- they have many complaints because they issues
Don't get me wrong here, you could give me a good company with bad customer service and I wouldn't want to use them in much the same way as if they had too many BBB complaints.
There are many companies that would like me to offer their product... they better have a very good reason for me to do so, because they need to sell me on it.