I Cant Understand Your Accent

[Jack B]

I'm having trouble understanding people with accents, Jamaican accent etc. on the phone, face to face, I dont have problem, I understand them perfectly, somehow on the phone I dont, it becomes very awkward, what? can you please repeat your question? its gotten to where I cringe getting phone calls from clients.

Anyone identifies with that?

Any ideas?

 

[FEX Quotes]

I'm having trouble understanding people with accents, Jamaican accent etc. on the phone, face to face, I dont have problem, I understand them perfectly, somehow on the phone I dont, it becomes very awkward, what? can you please repeat your question? its gotten to where I cringe getting phone calls from clients.

Anyone identifies with that?

Any ideas?

How about "I'm sorry. I am having difficulty understanding you. Can you repeat that?"

 

[Rearden]

Prospect in person instead of over the phone.

 

[deadhead]

Stop calling tech support

 

[tins]

Slidowtriteayrmon = Driver, this is my bus stop, please stop so that I may exit the bus.

 

[Josh]

Odds are they're used to it, better to be asking for clarification than faking it. I wouldn't fuss over it.

 

[Jack B]

Odds are they're used to it, better to be asking for clarification than faking it. I wouldn't fuss over it.

Thanks Josh, your the man.

 

[bluemarlin08]

I have dealt with this at times. I will just ask them to repeat, then tell them I don't understand, ask if there is someone there that could speak for you. I had someone last week I couldn't understand and just suggested they come to my office, worked.

 

[xrac]

Worse than the accent is when you address them as sir and find out they are a woman.

 

[deadhead]

Worse than the accent is when you address them as sir and find out they are a woman.

or the other way around....................