I mean this in all sincerity: the insurance industry is a tough way to go. I've been in insurance since 1986 and I've been through one of everything. So who's the axxhole, smallie biggies?
There's a lot of good information on the forum: use your search engine for specifics and you will learn a lot. You'll learn who is real and will give you good information. I read more than I post just to learn from those knowledgeable.
Oh ok..... so you've been in the business for quite awhile.... couple of years less than me, but certainly close enough.
My point, which was certainly proven, is that the ummmmm "experts" here are not the most "friendly" people out there. Many industry forums, with the exception of this one, are helpful, patient, and willing to help new people; particularly young people.... which we were all once.... I know it's been probably 4 score and seven years ago since you were "young". Perhaps medication would help you recall, or at least be less of a krunt.