Looks like cms getting very serious on aca agent fraud . Those no call leads history

[DonP]

CMS Statement on Agent and Broker Marketplace Activity | CMS

CMS is committed to protecting consumers in the Marketplace. CMS has received reports of consumers in HealthCare.gov states whose coverage was switched by agents and brokers without their knowledge. In response, CMS is taking swift actions to protect consumers from unauthorized activity by...

www.cms.gov

There going after fraudulent agents and turning some into state ins depts and even law enforcement

 

[Yagents]

All a response after being ripped at ACA conference.

All talk, no fixes....yet

 

[MedicareMillionair]

Actually they are not after NoCallLeads agents. Just copycats that don’t know what they are doing. We are NoCallLeads.com and we’ve not had a problem.

 

[MedicareMillionair]

All a response after being ripped at ACA conference.

All talk, no fixes....yet

What they really need to do is prevent agents from changing AOR. How is that allowed? That is one solution.

 

[Yagents]

Wow, 1/3rd of business stolen in the time it took me to make this post

NAHU Washington Update - 04/26/2024

NABIP outlined the following:

1. This is the only market that agents don't send all applications for enrollment directly to the carrier. The carrier has little control over the process as applications are processed through Health Serpa whose technology holes that allows the use of BOTs. One GA had 7,000 of 20,000 enrollments switched in 3 minutes prior to the enrollment period ending.
2. Need two stage authentication, first is to ensure consent, second is to ensure there isn't a BOT.
3. We would endorse the use of a change order that is signed by the consumer substantiating the change request to reduce smaller entities from using access to the enrollment system, from switching consumers. CCIIO might benefit from why a consumer is requesting a switch to another plan, such as network adequacy or physician is no longer in the network. The form would be signed by the consumer and the agent, thus slowing down potential fraud.

 

[DonP]

Wow, 1/3rd of business stolen in the time it took me to make this post

NAHU Washington Update - 04/26/2024

NABIP outlined the following:

1. This is the only market that agents don't send all applications for enrollment directly to the carrier. The carrier has little control over the process as applications are processed through Health Serpa whose technology holes that allows the use of BOTs. One GA had 7,000 of 20,000 enrollments switched in 3 minutes prior to the enrollment period ending.
2. Need two stage authentication, first is to ensure consent, second is to ensure there isn't a BOT.
3. We would endorse the use of a change order that is signed by the consumer substantiating the change request to reduce smaller entities from using access to the enrollment system, from switching consumers. CCIIO might benefit from why a consumer is requesting a switch to another plan, such as network adequacy or physician is no longer in the network. The form would be signed by the consumer and the agent, thus slowing down potential fraud.

I’m fighting with Ambetter right now as somebody rewrote one of my clients on march 28th the exact plan i wrote and changed their app from smoker to non smoker to cut their premium in 1/2 . I made no complaint on the agent as the customer could very easily have agreed to it to lower his premium . I do know outside the agent getting a 3 ways call to changed the aor( this could have happened but ambetter in 4 weeks has not told me that ) I’m fighting to get the aor back . But even if i get the aor back the other agents names will stay on the app and if no changes made this coming open enrollment the new agent will be the aor in 2025. It’s like mapd . If you change the aor in the first yr of a policy the new aor gets no commission the first yr. But he will get the renewals

 

[Yagents]

I’m fighting with Ambetter right now as somebody rewrote one of my clients on march 28th the exact plan i wrote and changed their app from smoker to non smoker to cut their premium in 1/2 . I made no complaint on the agent as the customer could very easily have agreed to it to lower his premium . I do know outside the agent getting a 3 ways call to changed the aor( this could have happened but ambetter in 4 weeks has not told me that ) I’m fighting to get the aor back . But even if i get the aor back the other agents names will stay on the app and if no changes made this coming open enrollment the new agent will be the aor in 2025. It’s like mapd . If you change the aor in the first yr of a policy the new aor gets no commission the first yr. But he will get the renewals

How many times do I have to tell you that Ambetter is the only company that does not charge a higher premium for smoking. The other agent did something else to the app to get AOR changed.

 

[DonP]

How many times do I have to tell you that Ambetter is the only company that does not charge a higher premium for smoking. The other agent did something else to the app to get AOR changed.

In Arizona and Fla your correct they don’t charge for smoker . In many other states they do charge for smoker like Texas , Ga and Sc . It takes premium up 50- 100% . See Yagents you learned something today

 

[Yagents]

I thought you were talking about AZ client. What happened to the infamous Ambetter "agent lock"?

 

[DonP]

I thought you were talking about AZ client. What happened to the infamous Ambetter "agent lock"?

It’s non existent if agent gets client to do 3 way call to an ambetter customer service . Easy enough to do if you’re not doing no call leads . “ Mrs Johnson I’m putting you in better plan( He just flips 1 silver to another) But we have to call Ambetter right now and you tell them you want me to be there agent .