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Guest
Guest
[FONT=Verdana","sans-serif]You’re giving Universal American way too much credit. It could be they don’t have a clue. If they had half a brain they would have sold their MedSupp business instead of closing their doors. [/FONT]
They had a great thing going with Marquette. They would send their captive agents out prospecting outside of AEP and sign up all kinds of people and meet and talk to people. Then when AEP rolled around they told their agents to flip all of those Marquette clients to an MAPD plan.
They also used to constantly contact all of their PDP customers from their call centers trying to get them to flip to one of their MAPD plans. It got so bad that I just quit writing them. My med supp clients would call me and tell me they got calls from agents on a weekly basis.