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I didn't know that, I have Pinnacle but after 2k given to the 6 apps went through with only 4 enrollments. I paid for 20 but if they cancel through chat before the appt. They refuse to credit the money back to your account or lie and say "that's 14 days or more ago they can't do anything about that. I have a person who is my account manager through them so if he's out of the office everytime I call I just lose money. Also now they claim the beneficiary has to call in to them to cancel, not just reply in the group chat (which they read) they find every excuse to keep your money for appointments that never happened. Just, I'd say 2 months ago, canceling in chat debited your account back, so if they forget to fix your ledger they just keep your money.