Obama Administration Overhauls HealthCare.gov

Tkruger

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The Obama administration is in the process of revamping the troubled HealthCare.gov website, and scrapping large parts of the federal health-insurance marketplace in order to dodge the problems that troubled the launch of ObamaCare last year.

The Wall Street Journal reports that the makeover is not without its own problems, and that the tight timeline given in order to accomplish it is raising further concerns that consumers could face yet another difficult rollout in the fall. According to a presentation made by federal officials to insurers, some key back-end functions, such as a system to automate payments, are already behind schedule.

Additionally, the site is still transitioning to new government contractors for the basic functions of the site.

Among the reported changes in the new version of HealthCare.gov is a revamp of the application for coverage, as well as an overhaul of the comparison tool that lets them shop for plans, The Wall Street Journal reports.

By 2015, it is intended that the site will have a new home page, visual design and tools to help them learn about the program. It will be optimized for mobile devices and run on Amazon.com's cloud computing service.

"We're all going to be nervous until November 15," said Shaun Greene, chief operating officer of Utah-based Arches Health Plan. "There is no wiggle room. They're on a very tight time frame."

Officials are still grappling with problems from the first enrollments. Contractors are working through a backlog of 2 million consumers whose applications have discrepancies, CMS officials confirmed this week. Those consumers are getting tax credits toward the cost of coverage, but made income projections or statements about their immigration status that didn't match federal data.
 
Yesterday I had the first error I have had in a long time. Switched browsers and all good, just like last fall. What a mess.

Sent from my Samsung Galaxy
 
Yesterday I had the first error I have had in a long time. Switched browsers and all good, just like last fall. What a mess.

Sent from my Samsung Galaxy

Yeah, I get errors in Explorer trying to upload documents for requested data verification, switch to Chrome and it allows the upload with no issues.

Likewise in Chrome I cannot run the check for plans in my area, but that part works fine in Explorer....
 
I've only had a couple of error's in the past 6 months, I am afraid if they start messing with it that it will be worse than before.
 
Yeah, I get errors in Explorer trying to upload documents for requested data verification, switch to Chrome and it allows the upload with no issues.

Likewise in Chrome I cannot run the check for plans in my area, but that part works fine in Explorer....

Thats messed up, I set up account in Chrome then it would not let m login. Said I didn't have access, switch to ie and all good.

Sent from my Samsung Galaxy
 
I had the same thing happen. App completed a few days ago, up to the point of picking a plan. Went back in to pick a plan yesterday, and Chrome wouldn't let me in, but Explorer would.
 
It seems that Healthcare.gov's "Recommended" browser and O.S. compatiblity list is more of a "You better use this combination, or else!" warning, that varies with phases of the sun's solar cycle.

They've removed IE11 from the compatability list, but that's how I get my best HealthCare.gov experience overall. Go figure...

Source: https://www.healthcare.gov/browser-compatibility/

Can't wait to see how the site will function (or not) when key parts are relocated to the Amazon hosting cloud this Fall. Maybe every x,xxx,xxx enrollee will receive a prize from Amazon, LOL.

ac
 
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