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Well, I can tell you first hand that Sam will ban. After several warnings for vulgarity and fighting...then multiple accounts I was banned for 3 1/2 months. I never did harassing PM's, I preferred to do it out in the open.
Sam wants to give us some freedom, but not too much. It's hard to find a happy medium....you can't please everybody.
There is more PM, chat and text whiney gossipy stuff going on than a middle school girls potty.