Having CRM issues again thinking about doing Radius Bob again it was my first CRM and I went with others due to lack of features at the time and the plug and play the other CRM'S had
When I first had Radius I know it was a major project to set up way more than other CRMS
However with Other CRMs both times there were updates after a year or so that actually were negative updates
Besides that, all the new features with Radius actually makes them more functional than the others
A couple of questions for those using it, 1 they use twilo I have had ring central since I started in buis Is twilo as good as far as sound quality no downtime broken calls, and such
Also, does anyone know if I can switch my ring central 800 to twilo or would I need to still keep ring central due to the fact so many have my 800 number?
A question about the scope of the appointment feature. They say in a video to put agent number which will auto-populate on scopes, But I have different agent numbers for different carriers Do I set up one for each carrier, or do you guys leave blank would that work for generic scope?
Is there anything else I need to know that may come up that I don't notice right now, that might be lesser or not function well with the CRM
Also If I get overwhelmed setting this up is there a service I can pay to help?
When I first had Radius I know it was a major project to set up way more than other CRMS
However with Other CRMs both times there were updates after a year or so that actually were negative updates
Besides that, all the new features with Radius actually makes them more functional than the others
A couple of questions for those using it, 1 they use twilo I have had ring central since I started in buis Is twilo as good as far as sound quality no downtime broken calls, and such
Also, does anyone know if I can switch my ring central 800 to twilo or would I need to still keep ring central due to the fact so many have my 800 number?
A question about the scope of the appointment feature. They say in a video to put agent number which will auto-populate on scopes, But I have different agent numbers for different carriers Do I set up one for each carrier, or do you guys leave blank would that work for generic scope?
Is there anything else I need to know that may come up that I don't notice right now, that might be lesser or not function well with the CRM
Also If I get overwhelmed setting this up is there a service I can pay to help?