I lost faith in UHC years ago when they couldn't even update their filings. I had clients that called looking for rate relief (instead of calling me) and were switched from a regular plan to a Saver plan. One of them later had a hospital stay and of course the inpatient charges were denied.
Don't you think that was fun?
Of course I didn't find out about the switch until AFTER the claim.
If there is any way for UHC to weasel out of a claim, they will.
Those are the issues I have with Aetna! I don't have claim/service issues with UHC.
To be fair, that's what I said about BCBS this time last year