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Government at it's finest.
Get a call from one of my Anthem Small Groups. They received a small rebate check but don't know who to distribute the money to their employees. They call me.
I call my GA...worthless. I call Anthem. Spoke to a very nice lady who tells me the following:
In order to figure who is eligible to receive refund, we had to go back and check all employee plan choices and compare that to the plans that are eligible. We found two. Anthem wanted the Group (or me) to figure this out by ordering invoices but I said that I wanted her (Anthem) to help me.
To determine who gets what percent of the rebate check, Anthem directs me to a hoaky Excel Spreadsheet that Anthem made that requires the Employer to go back and add up all premium from the employee from renewal of 2011 to 12/31/11. Then take number and stick it into Excel spreadsheet for a number.
Then there's a matter of how to distribute the money as discussed earlier in other posts...cash? Future decrease in premium?
All this for less than $200. This is completely stupid! ...and is there a reason Anthem could have used some of that great computer technology they have to at least tell the group which employees are eligible for the rebate and what percent they are to receive? They have already done the math! How did they know what the amount of the rebate was in the first place without knowing who were the employees who were eligible!
I am being very careful how I advise my Groups on this. I do not want this to come back at me.
Get a call from one of my Anthem Small Groups. They received a small rebate check but don't know who to distribute the money to their employees. They call me.
I call my GA...worthless. I call Anthem. Spoke to a very nice lady who tells me the following:
In order to figure who is eligible to receive refund, we had to go back and check all employee plan choices and compare that to the plans that are eligible. We found two. Anthem wanted the Group (or me) to figure this out by ordering invoices but I said that I wanted her (Anthem) to help me.
To determine who gets what percent of the rebate check, Anthem directs me to a hoaky Excel Spreadsheet that Anthem made that requires the Employer to go back and add up all premium from the employee from renewal of 2011 to 12/31/11. Then take number and stick it into Excel spreadsheet for a number.
Then there's a matter of how to distribute the money as discussed earlier in other posts...cash? Future decrease in premium?
All this for less than $200. This is completely stupid! ...and is there a reason Anthem could have used some of that great computer technology they have to at least tell the group which employees are eligible for the rebate and what percent they are to receive? They have already done the math! How did they know what the amount of the rebate was in the first place without knowing who were the employees who were eligible!
I am being very careful how I advise my Groups on this. I do not want this to come back at me.
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