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Maybe I am the last to find out about this, but...
The '25 UnitedHealthcare recertification training has this language in it, pertaining to home visits, or virtual or telephonic:
This new rule clearly says that if I drove 100 miles to meet with a client and his original SOA only specified PDP plans, and then he asks about MAPDs, I would need to execute a new scope, leave, and return two days later to continue the discussion. That's insane.
Is this a new CMS reg that I missed, or is this specific to UnitedHealthcare?
Lastly, is there anyone in his right mind who would do this?
The '25 UnitedHealthcare recertification training has this language in it, pertaining to home visits, or virtual or telephonic:
- When during an appointment, a consumer or agent requests to discuss a health-related product not identified on the original SOA, a new SOA that identifies the new product must be obtained and a future appointment scheduled no less than 48 hours from the time when the SOA is obtained. This includes appointments for Medicare Supplement Insurance where the agent determines that an MA Plan and/or a PDP may be beneficial to the consumer, but was not identified in an SOA prior to the start of the appointment.
This new rule clearly says that if I drove 100 miles to meet with a client and his original SOA only specified PDP plans, and then he asks about MAPDs, I would need to execute a new scope, leave, and return two days later to continue the discussion. That's insane.
Is this a new CMS reg that I missed, or is this specific to UnitedHealthcare?
Lastly, is there anyone in his right mind who would do this?