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I agree, "kinda" but the rare occurrence is when it needs to be done.
We all know how easy it is to convince the client what we want them to think.
"so Mr. Jones The oxygen use, is that something you're on right now as were talking? Because when the insurance company means oxygen use they mean a bunch of Big huge tanks with air cords all around, and they mean are you currently taking oxygen right this moment that were on the phone, do you wear an oxygen mask 24 seven?
Oh great thanks Mr. Jones so just remember when I ask you on the recorded line if you use oxygen remember to answer no because they mean 24 seven like I explained do you understand, Great so when I ask you the oxygen question are you going to answer yes or no?
You can do it with almost any question and the client will believe you because you're the agent who is supposed to be the professional.
So I'm sorry, to say it can't be done simply because the calls recorded means nothing, if an agent wants to lie cheat or steal they will.
Exactly. The senior life agents ask all the underwriting questions first, before the recording begins
Plenty of time to "coach" prospect into saying No to a question, before actually beginning the phone interview senior life needs