?????? I've never heard of any "non standard" Medsup plan. Perhaps it's an indemnity plan of some sort, like a GTL. I don't believe you have an actual "Medsup" plan, perhaps you have a plan that supplements Medicare but I'm not sure it's a "Medsup," plan. Perhaps semantics, but I suspect that would be the case.
The very title of the policy declares it a Medicare Supplement policy. It is NOT, however, a Standard Medicare Supplement policy. If you are not familiar with it, it is no surprise... it is very rare and you may never come across one in your career. Just because you have never heard of one doesn't mean it can't exist.... It does not come under the rubric of what we know of as "Med Sups". Don't let this bother you... I just brought it up to let people know that sometimes prospects can throw you a curve ball. You should be prepared to ask thougtful questions and don't assume you know more than they. I meet some pretty savvy seniors every week. I learn when I listen.