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UnitedHealth Group CEO Andrew Witty recently wrote an Op-Ed published in the New York Times that we wanted to share with our agent community. Thank you for helping us deliver on our mission to help people live healthier lives and make the health system work better for everyone.
Do you think that they could have afforded to pay the N.Y. Times for copies to send to agents to share with our clients?
We as agents want to help and have something to share with our "nervous" clients. Perhaps something "warm and fuzzy"?
Fact Sheet:
UnitedHealth Group today provided the following information regarding UnitedHealthcare's medical claims approval rate:
Do you think that they could have afforded to pay the N.Y. Times for copies to send to agents to share with our clients?
We as agents want to help and have something to share with our "nervous" clients. Perhaps something "warm and fuzzy"?
Fact Sheet:
UnitedHealth Group today provided the following information regarding UnitedHealthcare's medical claims approval rate:
- UnitedHealthcare approves and pays about 90% of medical claims upon submission.
- Of those that require further review, around one-half of one percent are due to medical or clinical reasons.
- About half of those not paid initially are due to administrative errors, such as missing documentation, which can be corrected.
- The majority remaining are due to factors such as an individual not having insurance coverage with UnitedHealthcare or duplicate claims submissions.
- Any other numbers being discussed in some quarters purporting to be the UnitedHealthcare approval rate are wrong.