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You hit it right on the button Frank: in the end, it's really the seniors that are not being served. They don't deserve this mess. I guess the litmus test is the question of staggering regulations. Are these necessary because government monies are involved, or because the naive senior needs protection?
If in fact a lot of seniors are really naive then all the more reason they need a professional agent. One knows Medicare, Medicare Supplements as well as being very knowledgeable about MA plans. Even the "non-naive" ones need help to navigate through the multitude of options available to them.
When a good number of agents who work this market, I'm sure you have read the same posts I have, don't even know all of the above how can someone who doesn't understand any of this, whether they are naive or not, be expected to make intelligent decisions?
When left to make their own decision about which Med Supp policy is going to be best for them, most of the ones I talk to can't even do that. They almost always opt for Plan F because they believe it to be "the best". In Missouri that isn't true.
If seniors knew what was going on with CMS and the impact it is having on them I'm sure they would be extremely upset.