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PS: I don't care one way or another personally. I don't expect much from an FMO.
Perfect...The most I use a FMO for is a quick info dump on whats new...I try and stay on top of the Annuity business but dealing with so many carriers and things change all the time it is helpful to call an FMO and get their take on a situation....However I then turn around and call 2 or 3 other FMOs I deal with because they are going to only point me towards products they rep (Which is reasonable) allowing me to quickly narrow down 100+ products to just two or three.
Concerning a quick qoute, I typically do NOT run appointments with my laptop as I've found the vast majority of the time I use it it leads the client to asking what if we do this and its so easy to come up with 10 different proposals leading to the client not wanting to make a decision so I normally run my proposals prior to the appointment but it is helpful if something unexpected comes up to be able to place a quick call and get a quick number.
My biggest complaint would not be anything to do with uplines but with carriers...I would love to see a rule where they are only allowed to update their forms once per quarter so from Jan 1 through March 31st I don't have to constantly check to make sure I have the most up to date form...Its just a pet peeve of mine, I'll never forget the call from American Equity that I had used an out of date form and it seems I downloaded the form from their website and the appt was pushed back 2 weeks and then had another week of the TPA taking its time signing and then I looked at the form so I could tell my client what the changes where they where signing to and after reading the forms 5 times I put them side by side and went word for word and the only difference was the form date on the bottom.