Web 2.0 Social Media

I am currently serving as Chairperson for the Agents Council for Technology (ACT) on the Strategic Future Issues Web 2.0 Work Group.

Our Mission:
Assist independent agents, carriers, and other industry organizations in their understanding of the evolution of the Internet to Web 2.0; how they might benefit from these new Internet strategies and get started with them.

Are you using any Web 2.0 tools (blog, social network, Wiki, Second Life, Twitter, Micro Site, etc.) in your agency? If so, how and what has been your expereince?

Thanks,
 
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