This is my first year in Medicare and it’s exhausting already. Every single person i call in my client list for their annual review has so many questions about bills they’ve received, ambulance bills “You told me it would be $250 why am I being billed for $1700”, “my prescriptions aren’t the price you said they would be”, “I got this bill from medicare”, on and on and on. Then I ask them to get the bill and then they can never find it either so there’s no way of knowing anything what’s actually going on. I was on the phone yesterday for 5 hours just answering questions like these. I dont know if this is normal for your yearly reviews, and if not I don't know what I’m doing wrong, but this sucks!