You've Gotta Be Kidding ?

Re: You've Gotta Be Kidding???

Seems like we are getting RIGHTS mixed up with PARTS.

Suppose we use your "RIGHTS" example at our next interview and our client says;

"So, if I sign up for this here Medicare Part C plan, I can still keep my favorite doctor? My doctor said that she doesn't accept Medicare Advantage Plans? But, you just said I still have the same rights under this here Medicare Advantage Plan as I do under Original Medicare. Keeping my doctor... that is one of my rights isn't it?"

You see, we can take out of context and parse each single sentence. But, I can open-up any of my MA client's files and I will have notes attached that clearly have four box's. Box A, Box B, Box C, and yes that infamous Box D. And guess what? All four Box's represent the four Parts of the current Medicare program.

And I will take the time to explain each Part (Box) to the best of my ability. And a person can have Parts A, B, and D and still be in the Medicare program. Or they could have Parts C and D and still be in the Medicare Program. :swoon:

SOURCE: Pg 12 Medicare&You 2009 "The different Parts of Medicare, "Part C... Includes Part A, Part B..."
Pg 86 Medicare&You 2009 "Your Medicare Rights"... "No matter what type of Medicare coverage you have, you have certain guaranteed rights. As a person with Medicare, you have the rights to all of the following: ..."


:goofy:
 
Re: You've Gotta Be Kidding???

I agree with your rights and parts statement. - I have also had a customer call me and complain because they "lost" their medicare. (Result of a chatty billing clerk) IT clearly states on medicares website that a Medicare Advantage plan is part of Medicare.

They have not "lost" their Medicare but have limitations under an Advantage plan.

If you explain the limitations, ensure the Dr's, Hospitals & pharm's are in the plan then I honestly feel a client is better off.

.............................
 
Re: You've Gotta Be Kidding???

Its been a couple weeks...any resolution to this complaint yet?

No resolution yet. Many of us ex-parker & asses agents have had several complaints via CIP, and when this happens you never hear back. One unfortunate fact of being an ex producer with them is the propensity to receive frivolous complaints after the fact. None of them ever seems to get a resolution-- despite, as an agent, demanding one. I will never sell CIP again, as I have never had this problem through any of the other MA carriers I have appointed and sold with. One irony through all of this-- we get all the complaints and absolutely NONE of the renewals through Parker.
 
Re: You've Gotta Be Kidding???

Frank, in the Philly Metro region, I would never tell a Medicare Advantage enrollee that their Medicare Card is useless. It gets the peson free rides on the SEPTA (Southeastern Pennsylvania Transportation Authority) trolley, bus, and subway transit system 24/7. It also gets the senior SEPTA Regional Rail System rides for only $1.00 with the card 24/7. In addition, it is recognized as proof of eligibility for senior discounts at establishments where those are offered. It just should not be used in the doctor's office and the pharmacy.;)
 
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Re: You've Gotta Be Kidding???

I guess the only thing worse is I can see it...6 years after you sell an MA being that with the Rent an Agent program you are ending the paid relationship...client complains and I could see new CMS rulings making you pay back all commission over 6 years....That would not surprise me.
 
Re: You've Gotta Be Kidding???

I guess the only thing worse is I can see it...6 years after you sell an MA being that with the Rent an Agent program you are ending the paid relationship...client complains and I could see new CMS rulings making you pay back all commission over 6 years....That would not surprise me.

Not to mention restitution and damages...
 
Re: You've Gotta Be Kidding???

arn, can they also get a free cheesesteak sandwich (wit) at Pat's?
:D:D

I don't believe so, Paul. But if they go across the street to Geno's they better order in English if they want service. Geno's put up a sign to that effect last year and it created a firestorm. It was brought to the attention of some city hall department that handles discrimination, but they determined that he has the right to use that sign even if some find it in bad taste. ;);)
 
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