..I will change nothing. Why? Because it works! I will not change technology, nor platforms. Looking up drugs is a pain in the ass, but (Biden whisper) "the client's depdendence on our ability to give direction is the secret sause to our business". I will make an adjustment here and there; I will use OEP to my advantage. But over all...I WILL DO BUSINESS AS USUAL and treat this AEP no differently. In January we will see whose right.
