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In my opinion the proposed health insurance exchange will end broker based IFP business entirely. For the very central reason that the carriers wont need us any longer. I welcome any and all opinions on this very central concern to our agencies.
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Oh, I agree, but nobody should be surprised.
Some have been stuck in denial (and some still are), but once I saw Obama was going to be the norminee last summer...
Without the health exchange that would be true but with the health exchange the companies get their wish: a direct advertising conduit to the consumer courtesy of the federal government. I see no reason why they would need a field force under that scenario.
Now see, I disagree with a lot of this, except the fact commissions will go down.
There are a couple of things that occur in history that show agents are still the best model for the business.
- Auto policies: Mandates to show financial responsibility for driving a car have made agents more popular. Though attempts to market to enable sales through the web are increasing, this is still far more expensive than agent based sales.
- Flood Insurance: In many cases, flood insurance is mandatory (based on lender requirements). The federal government is the primary source of flood insurance, and this is sold through agents.
- Earthquake insurance: At the state level, in California, the state underwrites earthquake insurance (California Earthquake Authority, or CEA). This, again, is sold through agents.
People will still need to enroll, make changes, cancel, complain, etc. This will happen somewhere, with some form of agent. This is where agents will make their 5-10%, probably recurring, matching more a P&C model rather than a health model.
(Mostly) Gone will be the days of the individual running an agency out of his spare bedroom. You'll have to have enough volume that it will require staff to do the day to day work, again, similar to most P&C agencies.
As an agent, you'll have more service work to perform, less pay to do it on, but an easier time selling the policies you write.
If you are already in the business, don't sweat the changes till you know what they will be, but be ready to change quick, you'll do well. If you are not already established in the business, unless you are sure this is what you want, I would probably wait to jump in.
Dan
Now see, I disagree with a lot of this, except the fact commissions will go down.
There are a couple of things that occur in history that show agents are still the best model for the business.
Dan