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Yep, yagent and KGB is correct... its the stupid IT people at the carriers. I play golf with one of the head guys at the HCSC(bcbs)... he got so frustrated he quit and went back into the navy with a star on his shoulder... not a bad trade up... he said the IT dept was 10 years behind normal IT...
In the kinda words of Bill Clinton: It the IT Dept, Stupid
What about the Web Brokers? Same story, it's the carrier IT people at fault for not allowing WBE's to accept payment?
OK..so assuming the people who run carrier IT departments are stupid. Why are they allowed to continue their employment when they're costing the company money? The CEO, the key Stockholders, the Board of Directors wouldn't allow this at any other corporation. Money would be spent to find good talent to prevent bleeding money long-term. They're giving Insurers a pass?