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I will not let this die. We as agents need to fight this. The first report cms sent out to companies included people with prior PDP coverage that joined an MAPD for the first time. I was paid on several hundred cases by three companies. These companies from the beginning of the selling season told me that if someone was joining an MA for the first time it did not matter if they had PDP coverage. Someone at cms interperted the law the same way all the agents and companies didbecause they sent out that first report. All of a sudden a new report is sent out taking out people that had prior PDP's. This is total bull ****. I will fight with the companies I write for and cms. We need for this to be fix.
It seems to me that we have become employees of CMS. They are now determining when and if we will be paid . That being the case they must now be accountable. Just as any agency that does not pay commissions are accountable to the governing entity. In this case we have to start with our state DOI and most of all begin a furious email and writing campaign to CMS.
CMS has to be made to explain the process to us.How or why someone we enrolled that were in IEP of have never had a MA plan before would not pay initial year commissions.
The carriers seem to not know the answers as to how it is determined if our clients were placed on these lists that CMS generated.
This PDP and Medicare as a MA and not new to MA is a total misrepresentation and really an insult to our intelligence.CMS requires that the enrollees get a PDP almost immediately of face penalties. We were told that we would be paid first year commissions to those new to MA because of the extended time needed to educate tbe enrolles to the MA plans since they had never used one.On this basis, certainly new commissions should not be affected by the enrollee having a PDP, since the education is still necessary to these individuals. We desreve to be treated with dignity and paid fairly. I for one will be writing and emailing and CMS asking them to veriify my enrollments as elegible for 1st year commissions.I will begin to collect affidavits from them stating that are inded new to Medicare, or have never been in a Medicare Advantage plan before. If all else fails I am going to have my very happy, grateful beneficiares start to call and complain to CMS that they are unhappy with the way that their agent is being treated. We need to make sure that they hear us..Please lets make a plan We need to work together to be heard.. I feel betrayed but I'm not giving up.!
I did contact my DOI and I was told (I'm in Florida) that if I didn't get paid commissions it is a civil matter and I would have to retain a lawyer and settle it in court, the DOI only handles complaints by customers to go after us agents, hell with us getting paid, they are not there for that purpose.