lookin4abetterwayinpa
Expert
Third place is your fired.
Back to the topic. In any form of "sales", each person/client/situation/possible outcome etc. is very different. I would not have a script that demeans a prospect in any way, however, there are times when you have to smack a person in the mouth so to speak, so they can think clearly. In no way am I saying to be abusive, arrogant, obscene etc.
Sometimes people have something stuck in their heads, are very against something, and they don't know why. My first sales job in 1998 was cars. All of the "old timers", wanted a bench seat in the front of their car. When I asked why, they would reply, that's what I've always had. Then I would ask how often they rode 3 people in the front seat. 95% of the time they would say never, end of that discussion , let's move on.
You can have some type of outline, that I would suggest, but you have to know how to think on your feet also. Again, just my .02
Back to the topic. In any form of "sales", each person/client/situation/possible outcome etc. is very different. I would not have a script that demeans a prospect in any way, however, there are times when you have to smack a person in the mouth so to speak, so they can think clearly. In no way am I saying to be abusive, arrogant, obscene etc.
Sometimes people have something stuck in their heads, are very against something, and they don't know why. My first sales job in 1998 was cars. All of the "old timers", wanted a bench seat in the front of their car. When I asked why, they would reply, that's what I've always had. Then I would ask how often they rode 3 people in the front seat. 95% of the time they would say never, end of that discussion , let's move on.
You can have some type of outline, that I would suggest, but you have to know how to think on your feet also. Again, just my .02