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How many agents are pinged at once? I assume that you turn the app on or off so the system knows whether or not to give you a crack at it.
What you said about the income per hour is one of the most important things about this business. People seem to overlook it.
Yes you can turn the app on/off at your will. What's cool is someone can call the TV commercial at 11 pm your time, your phone pings, and you can then call Ms. Jones right back at 11:02 pm and set an appointment for the next day.
The Powell's are doing a great job of "leading the way" in the FE arena. Back in 2004 they were the very 1st FE group to implement FE tele-sales.