"What is understood doesn't need to be discussed.". You don't need to tell me I don't recognize your name. 1). I will know that without being told. 2) it emphasizes in my mind that you are a stranger. ( stranger = danger ) 3) I may recognize it or for some reason at least think I do and think of you as an a acquaintance or at least a friend of an acquaintance and therefore give you a hearing.Nice Work JB, let me take that and turn it into a Commercial Cold Call for P&C if I can....
Hi is Jeff in? Hey Jeff, this is Rick Deckard giving you a call, you're not going to recognize my name, however I can quickly tell you the reason why I called...(I don't like asking several times for permission to speak, in my opinion as a former business owner, I'm looking for someone who is confident to not apologize for the interruption, What is understood doesn't need to be discussed)
I work with a lot of small businesses in the area who are either frustrated or confused about their Business and Liability Insurance options...and many times are simply sent a renewal(make a face like you know that's not good) notice without a yearly check up, do you share that same concern?
-I agree with you, if they talk you have a lead so just listen and let them have the ball/microphone at that moment.
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