CSR's Role

[1manshow]

Considering assigning a full time licensed CSR to do renewal coverage audits only. I'm figuring she could comfortably do 8-10 reviews/day or 50/week. We've multi-tasked CSR's in the past but I'm thinking this role could generate some substantial revenue and increased persistency. Wondering if any of you have anyone working in this capacity ? I'm thinking about "zero" service work for this employee aside from client coverage audits.

 

[Quote]

Sounds like a really smart idea. These small things are what make an agency truly special. So many agents overlook the need for these type of audits.