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I have a business partner hosting an insurance seminar in which he invited participants via direct mail. One of the prospects sent an email request for their to be an interpreter present. My partner replied that there would not be one present due to short notice and the seminar taking place in 2 days. He received a phone call today from the Deaf Resource Center here in Baton Rouge stating that if he didn't hire an interpreter that the prospect and the center would sue him.
It does look like via the ADA Law that he is required to have an interpreter if requested, but this could even apply to a sit down meeting between the prospect and the agent. So, in other words if it took 2 or 3 or more times to meet with this client and write a policy, annuity, or some other financial investment transaction that the agent would have to hire an interpreter. In other words, the agent could be out hundreds of dollars for a tire kicker...go figure.
It does look like via the ADA Law that he is required to have an interpreter if requested, but this could even apply to a sit down meeting between the prospect and the agent. So, in other words if it took 2 or 3 or more times to meet with this client and write a policy, annuity, or some other financial investment transaction that the agent would have to hire an interpreter. In other words, the agent could be out hundreds of dollars for a tire kicker...go figure.