Deaf Prospect Suing Due to Lack of Interpreter

[xrac]

Why not just hire the interpreter? It will cost about $50 an hour for the seminar.

Or...

Find a local school that offers sign language classes. Offer to pay someone who took the class to come and be your interpreter. Okay, they may not be any good, but it will get you off the hook for a few bucks.

Dan

Call some of the larger churches in the area. A lot of the big churches have volunteers who sign that you could hire cheap to assist you. The plus side is you might also be able to pick up a client.

 

[taterpeeler]

It's your meeting tell them they ain't welcome....also, I don't do biz with people that are or will become pia... Tell them they can not become your client because of the pia factor... But I'm in Texas and I digress

I don't discriminate but I don't deal with arse whip clients

 

[xrac]

will u help me find a liability insurance in malibu, will what u guys say about bw baker??

What has this to do with anything on this thread!


In case anyone wants to know here is what I was reading. This sure sounds like a shake down. Unless I have thousands invested I would probably cancel.

Businesses and services providers must ensure effective
communication with people who are deaf or hard of hearing under Title III
of the Americans with Disabilities Act (ADA). This federal law applies
to a wide range of “places of public accommodation,” including retail stores and
the wide range of service businesses such as hotels, theaters, restaurants,
doctors' and lawyers' offices, optometrists, dentists, banks, insurance
agencies, museums, parks, libraries, day care centers, recreational programs,
social service agencies and private schools. It covers both profit and
non-profit organizations. Places of public accommodation must give persons with
disabilities an equal opportunity to participate in and to benefit from their
services. They must modify their policies and practices when necessary to
provide equal access to services and facilities. In order to provide equal
access, all public accommodations are required to provide auxiliary aids and
services, such as qualified interpreters or captioning, when necessary to ensure
effective communication.


Auxiliary aids and services must be provided unless the entity can
demonstrate that doing so would fundamentally alter the nature of the service,
or would constitute an undue burden (significant difficulty or expense).
Whether or not a particular auxiliary aid or service constitutes an undue burden
depends on a variety of factors, including the nature and cost of the auxiliary
aid or service, and the overall financial and other resources of the business.
The undue burden standard is applied on a case-by-case basis. Undue burden is
not measured by the amount of income the business is receiving from a deaf or
hard of hearing client, patient, customer, or member of the public. Instead,
undue burden is measured by the overall financial impact on the whole entity.
Therefore, it is possible for a business to be responsible for providing
auxiliary aids and services even if it does not make a sale or receive income
from a deaf or hard of hearing person, if the cost of the auxiliary aid or
service would not be an undue burden on its overall operation.

 

[GeminiGroup]

It's your meeting tell them they ain't welcome....also, I don't do biz with people that are or will become pia... Tell them they can not become your client because of the pia factor... But I'm in Texas and I digress

I don't discriminate but I don't deal with arse whip clients

I'm sure, you're just JOKING, Peeler but for those that maybe not realize that.

I'd be shocked that an agent could predict that a client would BECOME a PIA based solely upon a request
to be accommodated to be able follow YOUR sales presentation.

I'm sure we don't WANT to come across like those people on the bus that 'roll their eyes' when a wheelchair-bound person boards and ALL us able-body people have to WAIT while that PIA process of strapping them in and out becomes a PIA......

The bus company couldn't just tell 'em it's THEIR bus and gimps aren't WELCOME could they?

 

[taterpeeler]

I'm sure, you're just JOKING, Peeler but for those that maybe not realize that.

I'd be shocked that an agent could predict that a client would BECOME a PIA based solely upon a request
to be accommodated to be able follow YOUR sales presentation.

I'm sure we don't WANT to come across like those people on the bus that 'roll their eyes' when a wheelchair-bound person boards and ALL us able-body people have to WAIT while that PIA process of strapping them in and out becomes a PIA......

The bus company couldn't just tell 'em it's THEIR bus and gimps aren't WELCOME could they?

Sorry... i was not kidding....... I have a certain type of client that meets my requirements, thats all I deal with... not demeaning anyone but I have to stick to my guns to be profitable.

Example: I dont market to certain zip codes for reasons I will not disclose.... does that make me a racist?

I dont speak swahealey so I dont knowlingly market to those that speak that stuff. If you call me and I am not able to feel confrontable I advise you to go some place else.

If I get the idea that you cant afford my stuff i cut the call off and move on... not worth a 2 month client

Lastly, my state license is on the line every single time i sell a client, I must feel like I have done all that is required to stay legal. If I am having a problem understanding the client then the client is probably haveing a problem understanding needed facts.

the old addage birds of a feather flock together seems like a good quote

 

[GeminiGroup]

Sorry... i was not kidding....... I have a certain type of client that meets my requirements, thats all I deal with... not demeaning anyone but I have to stick to my guns to be profitable.

Example: I dont market to certain zip codes for reasons I will not disclose.... does that make me a racist?

I dont speak swahealey so I dont knowlingly market to those that speak that stuff. If you call me and I am not able to feel confrontable I advise you to go some place else.

If I get the idea that you cant afford my stuff i cut the call off and move on... not worth a 2 month client

Lastly, my state license is on the line every single time i sell a client, I must feel like I have done all that is required to stay legal. If I am having a problem understanding the client then the client is probably haveing a problem understanding needed facts.

the old addage birds of a feather flock together seems like a good quote

I too, am sorry Peeler.....
I didn't see how not speaking 'swahili' or avoiding zip codes for undisclosed reasons...would lead to a 'racist label' but if YOU see it that way...you must have your reasons, go figure.

Either way..... choosing which prospects to MARKET to is very different than
choosing not to service a person BECAUSE they have a disability...which is what the OP spoke of initially.
_________________________________________________

How THAT got to be equal to "client(s) that meets my requirements" is beyond me.....
unless one of YOUR requirements is that every client MUST not be deaf, if so, you are breaking the law,
my friend and I'm shocked that you would insinuate such a thing.

I'm further lost with how your license would be on the line by dealing with a disabled person and
you might want to re-think using the term 'birds of a feather flock together' when referring to a group of people with disabilities!!!!!
(They are NOT 'flocking' together for any other reason than that they just happen to SUFFER from a like disability)

I tried to give you a pass but you doubled down on what really comes across as discriminating against a person because of a 'condition' that ANYONE of us is only a 'freak' accident away from suffering by Labor Day.

Hopefully, nobody you love or respect becomes one of those 'birds' by simply losing their 'hearing".............geez

 

[taterpeeler]

No, you again have distorted the facts of what I said. I work with folks that I feel are a "good match" for my abilities to market and communicate as well as turn a profit.

I also have the ability to market life insurance but I dont... why? because I dont feel confrontable with my skill set but wait, im liscened to sell it. I guess next you will tell me I MUST offer it. Or next you will tell me, as a private business owner I can not choose my business model. No I do and will.

Lookie here, I dont meet the client all biz is conducted via internet and mail. I have not visited with a client in person in 6 years. I pick and choose... example, got a lead yesterday, age 27 female and I made the decision to hit delete on the email, no call from me.... next, got a lead from a dude that was 6 foot 300 lb.... erase, not worth it. there are more examples like they searched maternity and then got a quote, again this cowboy aint calling it.... I choose.

now lets explore your comment about deaf folks. I feel that my detailed presentation would not be relayed in a fashion that I would feel all the facts are explained and would subject me to a claim that I misrepresented the facts therefore potentialy putting my liscense of almost 20 years on the line... It just aint worth it and if the feds have a problem with that so be it.

I aint a retail shop, im a floating agency meaning i exist in the "cloud" online. Different than how you are explaining... I simply gave my example, if I did group meetings, which I dont, then I could(could i said) have a different view... who knows. See, if you knew me you would know I only do online so I could make this biz practice work... this last paregraph was provided to you as your rope to exit this debate and still save face... and another thing... we are both born on the same day so we are both operating with the same mental makeup...lol

I too, am sorry Peeler.....
I didn't see how not speaking 'swahili' or avoiding zip codes for undisclosed reasons...would lead to a 'racist label' but if YOU see it that way...you must have your reasons, go figure.

Either way..... choosing which prospects to MARKET to is very different than
choosing not to service a person BECAUSE they have a disability...which is what the OP spoke of initially.
_________________________________________________

How THAT got to be equal to "client(s) that meets my requirements" is beyond me.....
unless one of YOUR requirements is that every client MUST not be deaf, if so, you are breaking the law,
my friend and I'm shocked that you would insinuate such a thing.

I'm further lost with how your license would be on the line by dealing with a disabled person and
you might want to re-think using the term 'birds of a feather flock together' when referring to a group of people with disabilities!!!!!
(They are NOT 'flocking' together for any other reason than that they just happen to SUFFER from a like disability)

I tried to give you a pass but you doubled down on what really comes across as discriminating against a person because of a 'condition' that ANYONE of us is only a 'freak' accident away from suffering by Labor Day.

Hopefully, nobody you love or respect becomes one of those 'birds' by simply losing their 'hearing".............geez

 

[WinoBlues]

Sorry... i was not kidding....... I have a certain type of client that meets my requirements, thats all I deal with... not demeaning anyone but I have to stick to my guns to be profitable.

Example: I dont market to certain zip codes for reasons I will not disclose.... does that make me a racist?

I dont speak swahealey so I dont knowlingly market to those that speak that stuff. If you call me and I am not able to feel confrontable I advise you to go some place else.

If I get the idea that you cant afford my stuff i cut the call off and move on... not worth a 2 month client

Lastly, my state license is on the line every single time i sell a client, I must feel like I have done all that is required to stay legal. If I am having a problem understanding the client then the client is probably haveing a problem understanding needed facts.

the old addage birds of a feather flock together seems like a good quote

I imagine you have Honey Boo Boo down pat.

 

[letmeinplz]

I would ask if they would prefer to provide their own, or inform everyone else the seminar is cancelled as due to the last notice you are unable to secure a translator.