- 7,012
She might BE that agent...
Direct Billing Question
- Thread starter RookieYankee
- Start date
She might BE that agent...
Luv4Insurance
Expert
- 44
- 3,247
Jeez, with all these agent's that have multiple screen names, anything is possible.
- 6,134
Work on building trust. They are lying to you about not having an account. If they have an account but won't use it. ....that is usually trust if it is happening regularly.
- 1,834
Lucky you,I sat down with two people that get their disability income on Walmart prepaid debit cards.
One of them old me they are going to get a DE on the 3rd,put the premium on there,take out a policy.
The other one didn't understand why the insurance companies we deal with wouldn't let her call in her payment.
Neither had any coverage at all.
Like JD says,these are " not prospects".
- 6,134
But you can try this if you are adamant you need to add it into your presentation....
Verify their health/medication to see if they qualify. Then you can simply say..."Now Mary, most people I deal with get paid on a certain day of the month like the 1st or 3rd....is that the case with you? Great!!! Now does that money go straight to a checking/savings or does it go on one of those little green cards?" Just add that into whatever you are currently doing and problem solved.
Verify their health/medication to see if they qualify. Then you can simply say..."Now Mary, most people I deal with get paid on a certain day of the month like the 1st or 3rd....is that the case with you? Great!!! Now does that money go straight to a checking/savings or does it go on one of those little green cards?" Just add that into whatever you are currently doing and problem solved.
- 8,707
Some people don't want it drafted.. I am one, I worked for banks and insurance companies. Now I don't mind reoccurring payments from my bill pay as I am in control.... but I am not a FE prospect.
- 6,134
I understand that completely.....BUT there is no point in me having to know that in the first 2 minutes as opposed to 5-6 minutes... Most presentations only take 10 minutes or so. It is not like you are wasting a ton of time for me to go over everything and then ask for a voided check and you say NO.
But sometimes asking for it first can scare the client away thinking it is a type of scam. Showing them what they qualify for and explaining it to them might make them allow it to draft even if initially they wouldn't have...
Also most of the people that send DM cards in know the system. This is not their first rodeo usually. So I have had them tell me before I get started that they are not going to have it come out of their bank accounts. Then I stop what I am doing and address that then. I either get them to commit to it or I pack up and walk.
All I am trying to say is that it is not that big of a deal. I could understand if you are in a house for 2 hours on average for a presentation and then find out the bad news. But I also believe if it is happening a lot it is on the AGENT. Back in the day it was tough and a lot of people didn't have accounts and a lot that did wouldn't let it draft. I find now that more people are actually asking me if they can just have it setup to come out of their account because that is easier. That used to never happen!
Luv4Insurance
Expert
- 44
The bolded was the main reason why I was asking about how others were doing it. I usually don't ask until I've already quoted & they pick what they can afford. Main reason is b/c our IMO pushes 5-Star as the "go-to" carrier b/c of the relationship they have with them...which we all know allows them to do direct billing. So I've never thought twice about it. But I've had surprising declines & graded issues with them in this past week where I had to switch to another carrier who wouldn't allow them to do direct billing. I usually can talk them into allowing the draft most of the time but like I said...some eggs you can't crack. You are right, it's really not a big deal or that it happens so often but if it's something I can add in the beginning...I'd rather work that out & see if they can be persuaded earlier on. Because everybody won't qualify for 5-Star and that's all I have on the DB/DE end.
- 19,666
What IMO are you with?
