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Hello, my first time here. PLEASE HELP. I was new to the MA insurance field as of OCT 08. I have already had enough. I just wish I had been around for years previous. I guess I just started at the absolute wrong time. I was selling mainly UnitedHealthCare products under an FMO. I haven't submitted any business since starting my new job a few weeks ago. My FMO got upset for me leaving and is withholding commissions from me I submitted in March on up. He's stating that since I am not writing any more business he has to keep my commissions in case of charge-backs up to a year. From my understanding, charge-backs can only occur after 3 months if it is a chronic-illness which are not even in my county. Anyway, he is going to owe me for initial MA enrollments as well,that is how I got to this forum in the first place. Can anyone tell me what my rights are in my situation as a independent broker agent working under an FMO? Is there an agency to call if he decides to just keep my money? I have never had a charge-back and I keep in touch with all my enrollees' to make sure they are satisfied and informed with what all the plan entails. I make sure they call me first to resolve any issues, and I have only had the best intentions with any potential client I ever serviced. Any info would be greatly appreciated as I have been very behind on bills transitioning jobs and this guy owes me enough to pay all my bills for the next coupe months!
Read your contract. Also, there could be chargebacks if the enrolle moves out of the service area or if they die. The FMO should be concerned about chargebacks, but, they should not keep all of your money either. Still, it foes back to your contract, if it says they can keep all the money, you can bet that they will.